Privacy Policy

We may collect personal information that you voluntarily provide to us, including:

• Full name
• Email address
• Organisation name
• Job title or role
• Telephone number
• Mailing address
• Professional information
• Event registration information
• Programme participation information
• Communications and correspondence with us

We may also automatically collect certain technical information when you use our website, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage data
• Referring websites
• Pages visited
• Date and time of access

We may use your personal information to:

• Provide products, services, programmes, training, and resources you request
• Process registrations and enrolments
• Respond to enquiries and requests
• Communicate with you regarding services or programmes
• Send publications, newsletters, insights, updates, and announcements
• Inform you about events, workshops, and training opportunities
• Improve our website, services, and user experience
• Conduct research and analysis
• Manage business operations
• Comply with legal and regulatory obligations
• Protect the security and integrity of our systems

Where permitted by law, we may send you information about DECODA publications, research and insights, training programmes, events and workshops, product and service updates, and relevant organisational learning resources.

You may opt out of marketing communications at any time by following the unsubscribe instructions provided in our communications or by contacting us directly.

We may collect, use, and process personal information where:

• You have provided consent
• Processing is necessary to provide requested services
• Processing is required to fulfil contractual obligations
• Processing is required by law
• Processing is necessary for our legitimate business interests

DECODA does not sell, rent, or trade personal information.

We may share information with:

• Service providers supporting our business operations
• Technology and hosting providers
• Event and programme administration partners
• Professional advisers
• Regulatory authorities when required by law

All third parties receiving personal information are expected to protect and handle the information appropriately.

Your information may be stored or processed in jurisdictions outside Singapore where our service providers operate.

Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place to protect personal information in accordance with applicable laws.

We implement reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, disclosure, misuse, alteration, loss, or destruction.

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, provide requested services, comply with legal obligations, resolve disputes, and enforce agreements.

Our website may use cookies and similar technologies to improve website functionality, understand website usage, enhance user experience, analyse visitor behaviour, and maintain website security.

Our website may contain links to third-party websites. DECODA is not responsible for the privacy practices, content, security, or policies of third-party websites.

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent where consent is relied upon
• Request deletion of information where legally permissible
• Object to certain processing activities
• Request clarification regarding how your information is used

DECODA's services and website are intended primarily for professionals, organisations, and adults.

We do not knowingly collect personal information from children without appropriate parental or legal guardian consent where required by law.

DECODA may update this Privacy Policy from time to time. Any updates will be published on this page with an updated revision date.

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or require further information regarding the handling of your personal information, please contact: